Maintenance and services.

One incident, one quote, one invoice. Own network of approved suppliers, coordinated from the owners’ app.

Detalle en primer plano de un juego de alicates y herramientas profesionales en una caja de taller, representando la red de proveedores homologados de mantenimiento.
01 · Audited suppliers

The network, not improvisation.

Each supplier passes prior audit of credentials, insurance, labour compliance and continuous work evaluation. Those that don’t meet standards are out.

02 · App coordination

One incident, one flow, one conversation.

You open from the app, track status in real time, validate the quote, sign off execution. Zero triangular calls between manager, owner and technician.

03 · Group warranty

If something fails, we respond.

You don’t reclaim from the supplier. The Group guarantees the work 2 years and handles remedial action if issues arise later. Your contractual relationship is always with Mediterráneo.

What we cover

Comprehensive maintenance.

From day-to-day upkeep to rehabilitation work. Always with the same standard and the same interface.

Daily upkeep

  • Common area cleaning
  • Gardening and irrigation
  • Community pools
  • Lift maintenance
  • Pest control
  • Periodic painting and touch-ups

Works and renovations

  • Full rehabilitation
  • Roof waterproofing
  • Home interior renovations
  • Accessibility (ramps, lifts)
  • Thermal and acoustic insulation
  • Minor works and repairs

Technical services and emergencies

  • Plumbing and sanitaryware
  • Electrical
  • Heating and boilers
  • Locksmithing (including 24/7)
  • Glass and glazing
  • 24/7 emergencies all year
How it works

From incident to closure, seamlessly.

You open the incident

From the app, web or phone. Photo, description, urgency level. Manager gets instant alert.

You receive a quote

Approved supplier evaluates and sends fixed quote. For frequent tariffs (cleaning, gardening), executes directly.

Execution

You validate, supplier executes in agreed window. App tracking. For works, before/during/after photos.

Closure and rating

Sign-off, single invoice, supplier rating. Rating feeds continuous network evaluation.

24/7
Emergencies every day, 15-minute response
2h
Average arrival time for emergencies
2 years
Group warranty on works and repairs
100%
Audited and evaluated suppliers
Who it’s for

Three profiles, same standard.

Client communities

Included in management.

If Mediterráneo manages your community, maintenance and emergencies come coordinated from the same team with Group rates.

Open incident
Non-client communities

Access via Canal Presidente.

Even if your community isn’t managed by Mediterráneo, you can buy ad-hoc services from the network via Canal Presidente.

Register
Individual owners

Your home, same team.

Technical services and renovations for your flat or house. Group contract, approved supplier, single invoice.

Request quote
Real case
A drain pipe broke on a Saturday night. I called 24/7 at 22:10. The plumber was in my home at 23:35.
Owner · building in Murcia cityEmergency resolved in 85 minutes, January 2026.
Frequently asked questions

What people ask most about maintenance.

Approval, pricing, warranties, emergencies. If your situation is unusual, write to us.

Ask another question
What does it mean to be a Mediterráneo-approved supplier?
A supplier that has passed prior audit of professional credentials, mandatory insurance, labour compliance and work quality, and is subject to continuous evaluation by the Group and owners after each job. Suppliers with sustained negative ratings are removed from the network.
How is the price of a service calculated?
Fixed tariffs for frequent services (cleaning, gardening, lighting) and fixed quote for works, always before execution. No time-and-materials or open pricing. For recurring services, tariffs are renegotiated annually with the Group’s aggregate volume.
How do off-hours emergencies work?
24/7 phone, 15-minute response and supplier on site depending on urgency: emergencies (water leak, electrical failure, broken glass) attended in under 2 hours. Serious but non-emergency incidents same business day.
What warranty is given on completed work?
Group warranty on work completed: 2 years for general works and repairs, statutory for specific installations (electrical, heating). If something fails, the Group responds, not the supplier. You don’t have to claim from the technician yourself.
How do I open an incident or request a quote?
From the Mediterráneo app, web portal, your office phone or the 24/7 emergency line. You can take photos, attach documents and track status in real time until closure. The manager gets instant alert.
Next step

Need something today?

From a blown bulb to a full renovation. Open an incident and an approved supplier responds with a clear quote.